Privacy Policy

At VeroHealth Inc., we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect the personal information of visitors to our website, VeroHealth.com, and patients who engage with our clinical respiratory and home medical equipment services.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes, but is not limited to, your name, contact details (address, email, phone number), date of birth, medical history, insurance information, and any other information necessary to provide our services.
Technical Information: This includes your IP address, browser type, and information about how you interact with our website (e.g., pages viewed, time spent).
Cookies: Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us understand how visitors interact with our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use personal information to deliver respiratory and medical equipment, process orders, and provide personalized care to our patients.
Communication: To communicate with you regarding your order, treatment, or any inquiries you may have.
Billing and Insurance: To process payments and interact with insurance companies on your behalf.
Improvement of Services: To analyze how our website and services are used so we can improve user experience and service delivery.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except as necessary for the following purposes:

Medical Providers and Health Plans: We may share your information with your healthcare providers, insurance companies, or other third parties involved in your care or treatment.
Business Partners: We may share information with trusted partners that assist us in delivering services (e.g., payment processors, fulfillment services).
Legal Compliance: If required by law or in response to valid legal requests (e.g., subpoenas), we may share your information with authorities.

4. Data Security

We take the protection of your personal information seriously and have implemented appropriate technical and organizational security measures to prevent unauthorized access, disclosure, or destruction of your data. Access to your personal information is restricted to authorized personnel who need it to perform their duties.

5. Your Choices

You have the following rights regarding your personal information:

Access: You may request a copy of the information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: In certain circumstances, you can request that we delete your personal information.
Marketing Communications: You may opt-out of receiving promotional emails or communications from us by following the instructions in those communications or by contacting us directly.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on our website.